Legal
Privacy Policy
1. Data controller
The controller of personal data collected through this website is Royal Sun Management S.L., Spanish CIF B-76592476, registered office at Calle Geranios, 16, 38683 Los Gigantes, Tenerife, Spain. Contact: info@restauranteaqua.com.
2. Data we collect
- Contact data you submit via the form (name, email, phone, message).
- Reservation data processed by CoverManager S.L. to confirm your table.
- Anonymous technical browsing data (cookies, IP address, browser type) — see Cookie Policy.
3. Purposes
- Respond to your enquiry or information request.
- Manage and confirm your reservation.
- Comply with legal obligations (billing, tax, etc.).
- Improve user experience via anonymous analytics.
4. Legal basis
Your explicit consent on form submission or reservation, and the performance of applicable contractual and legal obligations.
5. Retention period
We keep data only for as long as needed to fulfil the stated purposes and, in any case, during the legally applicable periods.
6. Data sharing
We do not share your data with third parties except: (a) service providers necessary to manage reservations (CoverManager); (b) when legally required.
7. Your rights
You have the right to access, rectify, delete, object to, restrict processing of and port your personal data. To exercise these rights, write to info@restauranteaqua.com with your name and a copy of your ID.
8. Supervisory authority
You may lodge a complaint with the Spanish Data Protection Agency (AEPD) — www.aepd.es.
9. Cookie Policy
OpenAI Ads measurement cookies are stored only if you accept cookies. They attribute a visit or a reservation to an ad. If you reject cookies, they are not stored. If you withdraw consent after the pixel has loaded, OpenAI removes __oppref and __obref.
- __oppref (first-party). Stores the oppref attribution identifier from the landing-page address, to measure advertising. Lifetime: 30 days after the pixel writes it. If the address again includes a non-empty oppref, the lifetime resets to 30 days. Reading it on a visit without that parameter does not extend the lifetime.
- __obref (first-party). A random browser reference for this site, for the same measurement. Lifetime: 365 days after creation. If it is still valid, the pixel reuses it without extending the lifetime. If it is missing or invalid, the pixel creates a new reference with a new 365-day lifetime.
- __oaiq_consent (first-party). Remembers whether measurement was accepted or rejected. OpenAI does not publish a retention period for this cookie.
The browser, or clearing cookies, can shorten these lifetimes. A cookie lifetime is not the conversion attribution window.